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	<link>http://www.getsetgrow.org</link>
	<description>Refining your career decision</description>
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		<title>A Career in Real Estate Brokerage – An Indian Perspective</title>
		<link>http://www.getsetgrow.org/2011/12/a-career-in-real-estate-brokerage-%e2%80%93-an-indian-perspective/</link>
		<comments>http://www.getsetgrow.org/2011/12/a-career-in-real-estate-brokerage-%e2%80%93-an-indian-perspective/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 00:58:44 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Real estate]]></category>
		<category><![CDATA[Annual Convention of the National Association of Realtors]]></category>
		<category><![CDATA[Caldwell Bankers]]></category>
		<category><![CDATA[Career Opportunities in Real Estate in India]]></category>
		<category><![CDATA[Century 21]]></category>
		<category><![CDATA[CREDAI]]></category>
		<category><![CDATA[Estate Agency]]></category>
		<category><![CDATA[Mr. Lalit Kumar Jain]]></category>
		<category><![CDATA[NALSAR]]></category>
		<category><![CDATA[NAR (National Association of Realtors)]]></category>
		<category><![CDATA[National Academy of Construction]]></category>
		<category><![CDATA[RE/MAX]]></category>
		<category><![CDATA[Real Estate and Construction Management]]></category>
		<category><![CDATA[Real Estate Brokerage]]></category>
		<category><![CDATA[Real Estate Law]]></category>
		<category><![CDATA[self-regulation mechanisms]]></category>
		<category><![CDATA[www.propertyfeast.com]]></category>

		<guid isPermaLink="false">http://www.getsetgrow.org/?p=1689</guid>
		<description><![CDATA[This article explains the changing landscape of Real Estate in India and the future Opportunities that lies in real estate for students in India.]]></description>
			<content:encoded><![CDATA[<p>Real Estate Brokerage has two different faces on two different sides of the globe. While it is a dignified, white collar profession in the west, it is yet to progress beyond a blue-collar image in the Indian mindset. Indeed why so? Real estate brokers have made themselves infamous as middlemen, charging hefty commissions for merely connecting the buyer and the seller, and disappearing once the money is received. Many have a rustic background, working as shopkeepers, delivery boys, watchmen looking to make a fast buck in India&#8217;s growing cities. Client experience has largely been negative, with people often sulking over the need to run from pillar to post for completing formalities without an iota of assistance from the Estate Agents.</p>
<p>&nbsp;</p>
<div id="attachment_1691" class="wp-caption aligncenter" style="width: 550px"><a href="http://www.getsetgrow.org/wp-content/uploads/2011/12/Career-in-Real-Estate.gif"><img class="size-full wp-image-1691" title="Career in Real Estate" src="http://www.getsetgrow.org/wp-content/uploads/2011/12/Career-in-Real-Estate.gif" alt="" width="540" height="356" /></a><p class="wp-caption-text">A Career in Real Estate Brokerage – An Indian Perspective</p></div>
<p>This rot has occurred largely because real estate brokerage is unregulated. In India, any Tom, Dick and Harry can become and Estate Agent. This is unlike the USA, where a license is mandatory for anyone wanting to open an Estate Agency. The absence of regulation of  has resulted in the proliferation of fly-by-night operators with a get-rich-quick mentality. Consequently, consumer perception of brokers as middlemen and over chargers has solidified.</p>
<p>However, times are now changing. Just as Organised Retail took the consumer retail sector by storm, organised real estate brokerage is quietly setting shop here. Global real estate networks like RE/MAX, Caldwell Bankers and Century 21 are eyeing an Indian Presence. RE/MAX has associated itself with over 140 Estate Agents in India. Companies like RE/MAX have extensive self-regulation mechanisms prescribed for their agents, who operate as franchisees of the parent company, RE/MAX USA. Thus, while Government regulation is yet to establish a foothold, such private initiatives are already in operation, taking the first few steps towards restoring the tarnished image of the industry.</p>
<p>Indeed, white collar professionals can consider Real Estate as a career option in the near future, within three or five years. Self regulation, as in the case of companies like RE/MAX and industry associations like NAR (National Association of Realtors) is gradually intensifying, with the setting of strict service quality standards and laying down of severe penalties like fine and expulsion from the association in the event of any malpractice.</p>
<p>Moreover, the introduction of technology has made the business smoother. Today a customer need not run from broker to broker to</p>
<p>Also, the advent of property listing sites exclusively for brokers can provide a fillip to white collared real estate professionals. Sites like <a href="http://www.propertyfeast.com/">www.propertyfeast.com</a> are revolutionary in the sense that they only accept listings from agents, not from individual property owners. If this model clicks, then routing of new property listings through brokerages will increase, making the sector more lucrative.</p>
<p>Moreover, renowned universities are now entering the fray with specialized courses in Real Estate and Construction Management. NALSAR University of Law at Hyderabad is coming up with a course on Real Estate Law and Construction Management in collaboration with the National Academy of Construction at Hyderabad. It is a one year long post graduate course with responsibility divided between the two institutions. While the subject of Construction Management, being a technical one, will be handled by the National Academy of Construction, <a href="http://www.nalsar.ac.in/">NALSAR</a> will impart instruction in Real Estate Law. Attending this course is advisable for industry specialists such as civil engineers, project managers and realtors. Law is a key component of any real estate project. Indeed, as the saying goes, with a good architect and a smart lawyer, a builder&#8217;s project is guaranteed to shine!</p>
<p>The <a href="http://www.realtor.org/convention.nsf/">Annual Convention of the National Association of Realtors</a> held at Hyderabad drew thousands of industry professionals from all over the country. There was a uniform conviction among everyone that the industry needed reform. Government regulation would be desirable, provided that the regulation does not become excessive red tape. The speakers came from diverse backgrounds as builders, brokers, financial analysts and even spiritual gurus. Mr. Lalit Kumar Jain, president of <a href="http://www.credai.org/">CREDAI</a>, the nation wide association of developers, called for more institutions to offer quality training in real estate to budding professionals. There was a unanimous consensus that the brokerage business needed to become more customer centric. Given the increasing strength of advocacy for reform, it is a matter of time before organised real estate brokerages offering host of value added services such as drafting of agreements, registration of documents, skillful negotiation of deals and advising developers on projects come to dominate the Indian reality scene. The financial rewards are huge, considering the high population density and the growing pressure on land, which is a limited commodity. It is beyond the capacity of blue collared workers to offer such services. Indeed the time is ripe for university graduates with training in property management and law to consider entering this industry. Buying a house is one of the biggest decisions a person makes in life. Mature advice from a seasoned professional is a must for such an investment to yield returns and provide happiness to the household. A good property agent almost maintains a fiduciary relationship with his client – a relationship built based on trust and confidence. Helping a person purchase property is akin to a lawyer advising his client or a doctor treating his patient. If you win your clients trust, then more referrals will follow, ensuring good customer confidence and repeat business for years to come.</p>
<p style="text-align: left;" align="right">Happy reading, don&#8217;t forget to post your comments !</p>
<p style="text-align: left;" align="right">Aditya Singh,</p>
<p style="text-align: left;" align="right">NALSAR University of Law,</p>
<p style="text-align: left;" align="right">Knowledge Manager &#8211; Legal</p>
<p style="text-align: left;" align="right">Hyderabad</p>
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		<item>
		<title>Inviting Voluntary writers</title>
		<link>http://www.getsetgrow.org/2011/05/inviting-voluntary-writers/</link>
		<comments>http://www.getsetgrow.org/2011/05/inviting-voluntary-writers/#comments</comments>
		<pubDate>Thu, 05 May 2011 05:57:59 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Careers]]></category>
		<category><![CDATA[career guidance]]></category>

		<guid isPermaLink="false">http://www.getsetgrow.org/?p=1613</guid>
		<description><![CDATA[&#160; At GetSetGrow we are always striving to make a better place for career guidance. To provide career guidance in more streams  we are inviting volunteers who can contribute articles to GetSetGrow.org. You can write articles in various streams  which is available in the below form(not limited to). Be the change you want. Contribute to [...]]]></description>
			<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-1630" title="volunteer_invite" src="http://www.getsetgrow.org/wp-content/uploads/2011/05/volunteer_invite2-copy.jpg" alt="" width="504" height="360" /></p>
<p style="text-align: justify;">&nbsp;</p>
<p style="text-align: justify;">At GetSetGrow we are always striving to make a better place for career guidance. To provide career guidance in more streams  we are inviting volunteers who can contribute articles to GetSetGrow.org. You can write articles in various streams  which is available in the below form(not limited to). Be the change you want. Contribute to GSG and help us to achieve our <a title="About GSG" href="http://www.getsetgrow.org/about/" target="_blank">goals</a>.</p>
<p style="text-align: justify;">So go ahead and register and we will contact you soon.</p>
<p><iframe height='500px' width='100%' name='zoho-Volunteer_Registration' frameborder='0' allowTransparency='true' scrolling='auto' src='https://creator.zoho.com/balaji.rajasekaran/test/form-embed/Volunteer_Registration/Xz718BddypRP0vXqS2n9ONdspx326d19F7NuPJRSU4eaS6ppjO1Td42vjVrJFU0EzzpdTBJpwE0m4vn00VJXtWh1H0YuTQtxpkaw/'></iframe></p>
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		<item>
		<title>Project Management the next step in your career progression</title>
		<link>http://www.getsetgrow.org/2011/04/project-management-the-next-step-in-your-career-progression/</link>
		<comments>http://www.getsetgrow.org/2011/04/project-management-the-next-step-in-your-career-progression/#comments</comments>
		<pubDate>Wed, 13 Apr 2011 14:51:48 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Careers]]></category>
		<category><![CDATA[business management]]></category>
		<category><![CDATA[International certifications]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[soft skills]]></category>

		<guid isPermaLink="false">http://www.getsetgrow.org/?p=1601</guid>
		<description><![CDATA[Get to know the qualities, tasks, stages, certifications in Project Management. Learn how to become a better Project Manager.]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;"><img class="aligncenter size-medium wp-image-1603" title="Project_Management_gsg" src="http://www.getsetgrow.org/wp-content/uploads/2011/04/Project_Management_gsg-300x234.jpg" alt="" width="300" height="234" /></p>
<p style="text-align: justify;">One  of the most common career aspiration which perhaps most of us dream of  to be is be a project manager. While becoming a project  manager is not a very difficult task, but to sustain in this field by  managing bigger and complex projects and delivering all of them within  timeline, cost and with right quality of deliverable is a rare  achievement indeed. In this article we would like to share about the basics of project management and the career  progression one can make in this field.</p>
<p><strong>Who can become a Project Manager?</strong></p>
<p>Good  news is today anyone can become a project manager. Freshers can enter  this field as a Junior Project Manager. However, it always helps manage  the project better if you have the necessary knowledge and experience in  the specific domain of work.</p>
<p><strong>What qualities do you need to become a Project Manager?</strong></p>
<ul>
<li>Leadership</li>
<li>Good Communicator</li>
<li>Personal Integrity</li>
<li>Enthusiasm</li>
<li>Ability to Delegate Tasks</li>
<li>To remain cool under pressure</li>
<li>Team-Building Skills</li>
<li>Problem Solving Skills</li>
<li>Good Logical Reasoning</li>
<li>Ability to motivate and inspire teams.</li>
</ul>
<p><strong>Steps before start of a project</strong></p>
<ol style="text-align: justify;">
<li>Need  for a project – Based on the business requirements , investment  decisions or regulatory requirements the Senior Management of the  organization decides to invest in a program. The program usually  comprises a group of projects.</li>
<li>Identification  of Roles and Responsibilities: The Senior Management identifies a  Business Sponsor and Program Manager.  The Program manager identifies  and gets a project manager onboard before the start of the project.</li>
<li>The Business Sponsor along with the program manager defines the benefits and high level deliver-ables of the project.</li>
</ol>
<p style="text-align: justify;">
<p><strong>Key Tasks of a Project Manager</strong></p>
<ol style="text-align: justify;">
<li>To identify and have a kick off meeting with teams</li>
<li>To understand the high level project scope</li>
<li>To define a project plan, to secure project budget</li>
<li>To manage customer expectations</li>
<li>To manage project risks, issues and dependencies</li>
<li>To report the project progress to the customer and key stakeholders</li>
<li>To agree on a High level Design and Low Level Design</li>
<li>To finalize the tasks in the execution phase</li>
<li>To monitor the execution plan and manage the budget and quality of deliverable of the project.</li>
<li>To achieve the milestones at the start of the project.</li>
<li>To document the process and all changes after the project.</li>
<li>Once milestones are achieved, to list the lessons learnt and share it with the team</li>
<li>To award and recognize the key performers of the project</li>
<li>To adjust the budget line and close the project.</li>
</ol>
<p style="text-align: justify;">
<p><strong>Stages of a Project</strong></p>
<ul>
<li>Project Initiation</li>
<li>Project Planning</li>
<li>Project Execution</li>
<li>Project Control and Monitoring</li>
<li>Project Closure</li>
</ul>
<p><strong>Certifications related to project management</strong></p>
<ol style="text-align: justify;">
<li>PMP managed by <a href="http://www.pmi.org/">Project Management Institute</a></li>
<li>Prince 2 managed by OGC UK.</li>
</ol>
<p style="text-align: justify;">
<p><strong>Typical Career Progression of a Project manager</strong></p>
<ol style="text-align: justify;">
<li>Junior project manager</li>
<li>Project Manager</li>
<li>Senior Project Manager</li>
<li>Program Manager</li>
<li>Head of Program</li>
<li>Program Director</li>
</ol>
<p style="text-align: justify;">
<p style="text-align: justify;">Click here to look at the <a href="http://www.worldinterestingfacts.com/human/top-10-most-expensive-projects-in-the-world.html">Top 10 most expensive projects in the world.</a></p>
<p>In  today’s world, for the success of a project a good project manager is a  must. There have been many studies done across the world to understand  on why a project fails. The industry hasn’t found an effective strategy  for reducing that failure rate of projects. One of the reasons for the  project failure can be the methodology used in project management –  Agile, Extreme, PMI, Prince 2 etc. However, it needs to be borne in mind  that at the end of the day there is no fixed solution for a particular  project scenario. It all depends on how the project manager understands  the situation and demonstrates his/her situational leadership using  innovative tools and techniques.</p>
<p style="text-align: justify;">India we have excellent project manager like Mr <a href="http://en.wikipedia.org/wiki/E._Sreedharan" target="_blank">E Sreedharan</a>, of Metro Railway fame. India  needs at least half a million qualified project managers in future to  finish 591 projects being carried out in the country, a research by  Project Management Institute (PMI) said on . “As  many as 591 projects each worth more than Rs 100 crore were being  executed in the country and it required a great number of project  managers in order to finish them on time “, Managing Director (MD), PMI,  Raj Kalady. Who knows, you could be the next successful and most sought after project manager in the country.</p>
<p>Have questions or suggestions?  do post us and we will be happy to answer them.</p>
<p>&#8211;<br />
<strong>Rajat S Pal</strong><br />
Editorial Team,<br />
GSG</p>
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		<title>Zoho University: A meaningful alternative, indeed.</title>
		<link>http://www.getsetgrow.org/2011/02/zoho-university-a-meaningful-alternative-indeed/</link>
		<comments>http://www.getsetgrow.org/2011/02/zoho-university-a-meaningful-alternative-indeed/#comments</comments>
		<pubDate>Fri, 04 Feb 2011 09:23:03 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Careers]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[New Oppourtunities]]></category>
		<category><![CDATA[Sustainability]]></category>
		<category><![CDATA[career guidance]]></category>
		<category><![CDATA[Freshers guide]]></category>
		<category><![CDATA[innovation]]></category>

		<guid isPermaLink="false">http://www.getsetgrow.org/?p=1539</guid>
		<description><![CDATA[There is more to a career than a formal graduation. Zoho University positions itself as a meaningful alternative to conventional college education. Will it scale? Here is an insight.  ]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://www.getsetgrow.org/wp-content/uploads/2011/02/Zoho_university.jpg"><img class="aligncenter size-full wp-image-1552" title="Zoho_university" src="http://www.getsetgrow.org/wp-content/uploads/2011/02/Zoho_university.jpg" alt="" width="249" height="162" /></a></p>
<p style="text-align: justify;">The co-founder and CEO of <a href="http://www.zoho.com/" target="_blank">Zoho Corp</a>,  Sridhar Vembu, is not one of  those filthy-rich high-life lovers. It  had always been in him to do  something  which the masses of his  motherland could benefit from. He  is not new to us; We&#8217;ve had the  privilege of featuring his <a href="http://www.getsetgrow.org/2010/04/from-chennai-to-california-journey-of-a-silent-entrepreneur/" target="_blank">exclusive interview</a>.  Here is more on his philanthropy; Zoho University.</p>
<p style="text-align: justify;">
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<p style="text-align: justify;">This post  is more  about this very unorthodox software company that is rebelling  against  many conventions, than merely being a career guidance. It is  also  partly about a boy named Saran Babu who is a flagship developer at   Zoho. The connection between the two stories? Saran never went to   college. He went to Zoho University instead.</p>
<p style="text-align: justify;">The success story of  Saran Babu started when he was 17. And as most  other success stories,  this one too began with a risk. At that time,  Saran was on the lookout  for a part-time job so that he could take over  the family burden from  his retiring father. He did not have much to  expect as he was just out  of high school. It was that time when Zoho,  formerly called AdventNet,  came out with an initiative. It was to  hand-pick deserving high-school students  who are on the verge of dropping-out, and train them on software development.  There was no promise of being  recruited because this was more of a  test-drive for Zoho. It is said  that 3000/- was all they initially  offered to these students. After 18  months of real-time training and  assessments, they would be placed as  regular employees.</p>
<p style="text-align: justify;">Saran being the very first chosen one, had a  tough time taking the  call between a conventional college education he  could hardly afford,  and trusting this then-never-heard-of company.  Looking back, it might be  one of the best decisions he has ever made.  Five years later, Saran  finds himself at the heart of Zoho Creator, a  star service of Zoho, and  now earns nearly 40,000/-. Never mind the  money; He is adored by all for  his simple ways and humble attitude;  Even by those few who might envy  him for his technical expertise.  Saran stands tall and most of his  successors turn to him for guidance.  He is turning 23 next month.</p>
<p style="text-align: justify;">Of the two sides to everything, the  less-seen side need not always be  the dark side. Education has always  been thought of as graduation from a  famous and costly college. The  overlooked fact is that the other side  too is changing lives. Zoho  plays in a market ruled by Google and  Microsoft. How could it afford to  employ people who never went to  high-school and college? Well, that is  just what they are doing, and  they are doing just fine.<strong> It is 10%  already, and Sridhar would love to  see around 40% of his proud  followers to be graduates of Zoho  University.</strong> He humbly says that it is not charity that they are doing; It is a win for the company too, because these employees are the ones with the greatest vigor and passion of a young and fresh mind. The most loyal ones too.</p>
<p style="text-align: justify;">All this sensation comes from Zoho University which is now looking to   recruit it&#8217;s 19th batch of students. Here is more on how to apply.</p>
<blockquote><p>Kids who have completed their +2/diploma (in any stream) are eligible to apply to Zoho University at univ@zohocorp.com. They would then be given a written test, followed by a series of interviews. On successful selection, the candidates would be inducted into an 18 month training program at Zoho University.</p></blockquote>
<p style="text-align: justify;">With  five full-time faculty members, <strong>a curriculum that finally has  relevance to reality </strong>and 18 batches of successful high-school drop-outs, <a href="http://www.facebook.com/ZohoUniversity" target="_blank">Zoho University</a> is, without doubt, more   meaningful than conventional college education.</p>
<p style="text-align: justify;">-<br />
<em>GetSetGrow Editorial Team</em></p>
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		<title>Career Trends in 2011 in India</title>
		<link>http://www.getsetgrow.org/2011/01/career-trends-in-2011-in-india/</link>
		<comments>http://www.getsetgrow.org/2011/01/career-trends-in-2011-in-india/#comments</comments>
		<pubDate>Sun, 09 Jan 2011 08:12:28 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Careers]]></category>
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		<description><![CDATA[Key career trends, Key areas of hiring, new job opportunities in the year 2011, ]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;"><img class="aligncenter size-medium wp-image-1525" title="career_trends_2011_gsg" src="http://www.getsetgrow.org/wp-content/uploads/2011/01/career_trends_2011_gsg-300x300.jpg" alt="" width="300" height="300" /></p>
<p style="text-align: justify;">2010 was a good year for the Indian economy, while recession had a global impact in 2009, the economy revived largely in 2010. The International Monetary Fund has forecasted the world economy to grow by 4.2% in its October World Economic Outlook report after an estimated growth of 4.8% in 2010.Inflation continues to be a cause of worry across the world. In the last year crude oil ($ per barrel) rose from 81.51 to 89.84 which is a 10.2% increase.  However  the projections for job opportunities across the globe continue to be  very positive particularly in India and Asian countries.</p>
<p style="text-align: justify;">As per forecast by <a href="http://www.assocham.org/" target="_blank">Assocham </a>(Associated Chambers of Commerce and Industry of India), a skills shortage predicted in Indian service sector.   Services businesses are responsible for almost two-thirds of India&#8217;s  gross domestic product, with fields witnessing strong levels of growth  including biotechnology, IT and academia. Assocham forecasts between ten and 15 million job positions will be generated by 2011, with 75 per cent requiring vocational training. If  this is not achieved, Assocham advises, it could lead to an economic  slowdown, as skilled workers are required in the IT, engineering,  hospitality and insurance industries, among others.</p>
<p style="text-align: justify;"><strong>Trends:</strong></p>
<p style="text-align: justify;">What can job seekers expect for the coming year? Here are<strong> six career trends to expect in 2011:</strong></p>
<ul style="text-align: justify;">
<li>There will be more hirings from Colleges and Campuses this year.</li>
<li>Salary hikes will be modest this year.</li>
<li>There will be increased focus on the soft skills</li>
<li>There will be increased recruitments through social networking websites and recommendations this year.</li>
<li>There will be steady job competition for key positions across the sectors, however there will be plenty of jobs.</li>
<li>There will be an enhanced focus on “personal branding” . Personal branding is focusing on an individual’s brand and how it reflects them as an employee and an individual. In 2011, job seekers will continue to focus on their personal brand and look to online tools like Video CVs, linkedin recommendations etc to make them visible to prospective employers.</li>
</ul>
<p style="text-align: justify;"><strong>Key Areas for Hiring in 2011.</strong></p>
<p style="text-align: justify;">Though we have overcome the shadow of recession largely in 2010, it may take few more months for the total recovery in all sectors of the industry. As per recent data released by <a href="http://files.shareholder.com/downloads/MAN/1115452193x0x424673/AAFE7E90-54C8-4528-8D23-47D61F3A1C0F/IN_MEOS_1Q11.pdf">Manpower Survey India </a> released on 7/12/10 following are the key areas of growth in recruitment  in 2011 “The  most dynamic hiring prospects are reported in the Services sector, with  a Net Employment Outlook of +51%, and the Manufacturing sector, where  the Outlook stands at +45%. Robust hiring activity is predicted in the  Transportation &amp; Utilities sector and the Public Administration  &amp; Education sector, with Outlooks of +37% and +36%, respectively.”</p>
<p style="text-align: justify;">Following are the key sectors and job types in which more jobs are likely to be in demand.</p>
<p style="text-align: justify;">1. Computer systems design, Software publishers and related services,</p>
<p style="text-align: justify;">Hottest  jobs in this field: Software Developer, Software Architect, network  systems and data communications analysts; network and computer systems  administrators; accountants and auditors , computer support specialists, market research analysts and Mobile Apps Developer .</p>
<p style="text-align: justify;">2. Management and consulting services</p>
<p style="text-align: justify;">Hottest  jobs in this field: Marketing research executive, communications  analysts; industrial engineers; financial analysts; customer service  representatives; project managers and public relations specialists</p>
<p style="text-align: justify;">3. Sustainability and Social service sector</p>
<p style="text-align: justify;">Hottest jobs in this field: Child Welfare Officer,  Social worker, Accounts Officer,  Program Directors, medical  and public health social workers; special education teachers,  occupational therapists; and social and human service assistants, Research and Documentation Officer, Administrative Officer,</p>
<p style="text-align: justify;">4. Research and development services</p>
<p style="text-align: justify;">Hottest jobs in this field: Research Analyst, biomedical engineers; biochemists and biophysicists; medical scientists, Agriculture  Scientist, Lab Assistant,  Research Associate, Research Executive,  Scientific Assistant, V.P.- Research &amp; Development, Environment  Scientist, Research Associate, Scientific Officer, R&amp;D Executive,  Scientist and Sr. Research Fellows (SRF)</p>
<p style="text-align: justify;">5. Health care</p>
<p style="text-align: justify;">Hottest jobs in this field: doctors, nurses, physician assistants; physical therapist aides; speech-language pathologists, physical therapist assistants and physical therapists</p>
<p style="text-align: justify;">6. Construction</p>
<p style="text-align: justify;">Hottest  jobs in this field: heating, air conditioning and refrigeration  mechanics and installers; septic tank servicers and sewer pipe cleaners;  telecommunications equipment installers and repairers, except line  installers; purchasing agents, except wholesale, retail and farm  products; and cost estimators</p>
<p style="text-align: justify;">7.  Educational services Hottest jobs in this field: preschool teachers,  preschool, kindergarten, and elementary school; office clerks, general; kindergarten teachers and first-line supervisors/managers of personal service workers</p>
<p style="text-align: justify;">However it should be remembered that these 7  fields are not the only fields where job opportunities will be  available in 2011. They&#8217;re fast-growing, but jobs can still be found in  many fields that are not growing as fast &#8212; even shrinking.</p>
<p style="text-align: justify;">
<p style="text-align: justify;">We conclude that while 2011 welcomes us on a brighter prospect from job opportunities perspective, the following are the key tips to retain your position and be successful in your role , irrespective of if you are searching for a job or not,</p>
<p style="text-align: justify;">Few helpful Tips to follow this year in your organization</p>
<ul style="text-align: justify;">
<li>Increase your visibility at all levels in your organization.</li>
<li>Go the extra mile – Remember if you want to stand out from the others , you need to go the extra mile</li>
<li>Make professional connections –  The more well connected you are the better is your career prospect</li>
<li>Commit to learning a new skill –  One need to strive learning newer technologies, be updated with the latest industry happenings at all times.</li>
<li>Be the gracious co-worker and an excellent Team Player –  At the end of the day , it is the team who makes an organization  succeed not an individual, so one needs to demonstrate a high degree  of professional integrity and motivate the team and be a good team  player.</li>
</ul>
<p style="text-align: justify;">Wish you a Happy New Year 2011. May you have a wonderful career growth ahead.</p>
<p style="text-align: justify;">Best Wishes,<br />
GetSetGrow Team</p>
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		<title>Career Opportunities as a paralegal in India</title>
		<link>http://www.getsetgrow.org/2010/10/career-opportunities-as-a-paralegal-in-india/</link>
		<comments>http://www.getsetgrow.org/2010/10/career-opportunities-as-a-paralegal-in-india/#comments</comments>
		<pubDate>Sat, 09 Oct 2010 14:52:32 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
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		<description><![CDATA[Training as a paralegal is a good solution for anyone who wants to participate in India’s booming Legal Process Outsourcing Industry (LPO), or take advantage of the growing demand for in-house legal talent in the country’s leading corporate houses.]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><img class="size-medium wp-image-1490 aligncenter" title="paralegal" src="http://www.getsetgrow.org/wp-content/uploads/2010/10/paralegal_career_gsg-300x198.jpg" alt="paralegal" width="300" height="198" /></p>
<p style="text-align: justify;">According to the Advocates Act, a license from the Bar Council is mandatory for anyone who wishes to practices as a lawyer in any Indian court. This license is given only to those who have obtained an <a href="http://en.wikipedia.org/wiki/Bachelor_of_Laws" target="_blank">LLB </a>degree (Bachelor of Law)  from any recognized law college in India.</p>
<p style="text-align: justify;">However, this should not discourage the multitude of persons working in other sectors of the industry from taking up law in one way or the other. Training as a paralegal is a fine solution for anyone who wants to participate in India&#8217;s booming <a href="http://en.wikipedia.org/wiki/Legal_outsourcing" target="_blank">Legal Process Outsourcing</a> Industry (LPO), or take advantage of the growing demand for in-house legal talent in the country&#8217;s leading corporate houses.</p>
<p style="text-align: justify;">Legal Process Outsourcing is a sunrise sector in India. It involves off shoring of legal work, such as contract drafting, document reviewing, legal research and a plethora of work for foreign lawyers, law firms and companies. With the increasing popularity of law as a subject, the quantity of legal talent in the country is growing, presenting greater growth opportunities for India in this field. According to figures obtained from LPOs and consultants, Indian lawyers’ billings to US firms for in-house work ranged from US$5 million to US$15 million in 2004. In fact, according to The Management Accountant, it is estimated that by 2015, <strong>the global market for Legal Process Outsourcing will be around $3 billion,</strong> with India taking a huge 60% share of the business.</p>
<p style="text-align: justify;">The National Academy of Legal Studies and Research University (<a href="http://nalsar.ac.in/" target="_blank">NALSAR</a>) in Hyderabad, ranked 2nd  Law University in India by India Today, provides paralegal training through the NALSAR Pro Program. The objective of this program is to provide legal knowledge to various professionals apart from Lawyers. The Post Graduate Diploma programs have been designed to meet the requirements of professionals in the field of science, technology, media and human rights.</p>
<p style="text-align: justify;">In order to accommodate the time constraints and working needs of professionals, course content is provided in a CD and contact programs are conducted at regular intervals. Various other national law universities such as <a href="http://www.nls.ac.in/" target="_blank">NLSIU</a> Bangalore too offer similar courses aimed at introducing the non-legal minds to law.</p>
<p style="text-align: justify;">Therefore, <strong>training as a paralegal is strongly recommended </strong>for any professional or employee who would wish to gain practical legal knowledge, and at the same time, avoid the rigors of the 3 or 5 year classroom programs of LLB courses. Though training as a paralegal won&#8217;t be adequate for a license to practice, it offers wide prospects in the Legal Process Outsourcing industry, as well as job prospects in in-house legal departments of corporate and as specialized consultants in law firms. In fact it is worth noting that barely 15% of LLB graduates from the premier National Law Schools join the bar and take up court practice. While IT and BPO sectors have topped career choices in the past, saturation in these sectors has ensured that <strong>LPO will be the way for the future</strong>. And training as a paralegal seems to be the apt way for professionals in IT, medicine, engineering, media and virtually every other industry sector to gain a secure footing in this flourishing area.</p>
<p style="text-align: justify;">
<p style="text-align: justify;"><strong>Aditya Singh,</strong><br />
Knowledge Manager &#8211; Law,<br />
<strong>GSG</strong></p>
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		<title>Who moved my cheese? &#8211; Review</title>
		<link>http://www.getsetgrow.org/2010/10/who-moved-my-cheese-review/</link>
		<comments>http://www.getsetgrow.org/2010/10/who-moved-my-cheese-review/#comments</comments>
		<pubDate>Thu, 30 Sep 2010 18:49:19 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
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		<description><![CDATA[Change is the only thing in this world which will never change. "Who moved my cheese?" by Spencer Johnson explains about change management with an excellent story using 4 great characters.]]></description>
			<content:encoded><![CDATA[<div style="text-align: justify;">Lately, I have been taking Will Smith&#8217;s advice (Keys to life are running and reading) seriously and have started reading, and quite wildly, I should say. &#8220;Who moved my cheese?&#8221; by <a href="http://en.wikipedia.org/wiki/Spencer_Johnson_%28writer%29" target="_blank"><strong>Spencer Johnson</strong></a> was one of them which grabbed my attention. It would be a good idea to share it with all I know, not only because the author wanted it to spread far and wide, but mainly because the story is worth spreading, thus I write. There are plenty of lessons one can draw from this simple, yet very well-written story. Talking about all of them would not be befitting, so I will focus on what I think the bottom line is alone. Here goes.</div>
<p style="text-align: justify;">
<div style="text-align: justify;"><strong><span style="text-decoration: underline;"><em>The story in brevity:</em></span></strong></div>
<div style="text-align: justify;"><strong><span style="text-decoration: underline;"><em><br />
</em></span></strong></div>
<div style="text-align: justify;">It revolves around four characters and loads of cheese hidden in different parts of a maze. The four characters are very cleverly named so as to judge their attitudes and characteristics:<strong> Sniff, Scurry, Hem and Haw</strong>. First two are mice and the latter two are small people, as depicted by the author. They move around the maze for cheese to feed on. They also land at a cheese station full of cheese. So full, they think it is enough to last a life time. In life&#8217;s way, suddenly all the cheese disappear from that station, leaving the four stunned. The reality is, it had been gradually decreasing, but they had failed to foresee it. How they react to this situation is the remaining part of the story; the best part of the story.</div>
<div style="text-align: justify;"><img class="alignleft size-medium wp-image-1372" style="margin: 10px;" title="change1" src="http://www.getsetgrow.org/wp-content/uploads/2010/09/change1-300x200.jpg" alt="" width="275" height="200" />Cheese here, is not cheese as it sounds, but a metaphor that stands for things we pursue in life. A job, a relationship, money or any material for that matter. Cheese can even be an activity which we cannot do without doing. The cheese having disappeared implies change. Change of a routine which hits us right in the face when we least expect it to.</div>
<p style="text-align: justify;">
<p style="text-align: justify;">
<p style="text-align: justify;">Sniff and Scurry are mice with a smaller brains than humans. Naturally, we tend to think they are less intelligent than human beings. But in reality, smaller brain implies lesser complexity; fewer rules to follow; faster decisions. Sniff is good at “sniffing out” cheese, and Scurry excels at “scurrying” after the cheese once he knows where it is. The two mice don’t really think about things. They just react to them. They find cheese; they eat cheese. They don’t find it; they go places, looking for it. Unlike us, they don’t over-analyze and waste time doing paperback calculations. They don’t plan. They act. Spontaneously act. And most of the time, it is what works well. Sniff and Scurry are ready to handle the cheese crisis. They, without second thoughts, get back to looking for more.</p>
<p style="text-align: justify;"><img class="alignleft size-full wp-image-1361" style="margin: 10px;" title="whomovedmycheese2" src="http://www.getsetgrow.org/wp-content/uploads/2010/09/whomovedmycheese2.jpg" alt="" width="300" height="181" />Hem and Haw, you could say, are a little bit too complicated than the simple mice. They can’t help using their brains more because they have them. Hem, in particular and as the name suggests, is someone who is afraid of change; One who cannot take a break from the routine. Is this not the situation in which we find ourselves most of the time? It might even be too late before the estimation and other careful planning are done. The hesitation to move on and the lame reasons we state in defense are also brought out pretty well.</p>
<p style="text-align: justify;">The two little people, however, mope around, blaming someone for moving their cheese. They claim they don’t deserve to be in such a situation because they worked hard through the maze to find that cheese. They are not prepared to look again for more, even though it is their only source of survival. At an instance, even after Haw came over his fear, laughed at himself for being so foolish and moved on without Hem, Hem stays stubbornly put, insisting that someone will put his cheese back. Haw, on his way, scribbles on walls for Hem to know the way, just in case he changed his mind and decided to follow him. These scribblings are the goods the author wants to deliver.To make a long story short, (I know I could have done it in the first place, but still&#8230;)</p>
<div style="text-align: justify;">
<ol>
<li>They keep moving the cheese. (Change happens)</li>
<li>Get ready for the cheese to move. (Anticipate change)</li>
<li>Smell the cheese often, so you know when it&#8217;s getting old. (Monitor change)</li>
<li>The quicker you let go of old cheese, the sooner you can enjoy new cheese. (Adapt to change quickly)</li>
<li>Move with the cheese. (Change)</li>
<li>Savour the adventure and enjoy the taste of new cheese. (Enjoy change)</li>
<li style="text-align: justify;">Someone will keep moving the cheese. (Be ready to enjoy change quickly, and enjoy it every time)</li>
</ol>
</div>
<div style="text-align: justify;"><img class="alignright size-full wp-image-1362" style="margin: 10px;" title="whomovedmycheese3" src="http://www.getsetgrow.org/wp-content/uploads/2010/09/whomovedmycheese3.jpg" alt="" width="300" height="250" /></div>
<div style="text-align: justify;">Both, in this narration and in reality, the end of the story is always in favour of the daring, Sniff, Scurry and Haw. Ask yourself, &#8220;What would I do if I were not afraid?&#8221;, and get going, because a &#8220;good enough&#8221; solution to a problem is fine. Much better in fact than a &#8220;no-solution&#8221;. Even the best would be futile if it comes all the late. In short, this book,</div>
<div style="text-align: justify;">&#8220;Who moved my cheese?&#8221; is very much worth the read. This is not in any way an advertisement or a promotion for the book, though I wish it was. It is just to say, &#8220;Don&#8217;t hesitate to laugh at your own folly and start doing what it takes.&#8221; Over-analysis is activity. It is analysis that is productivity.</div>
<p><strong>Price</strong>: $8.41 in <a href="http://www.amazon.com/Who-Moved-My-Cheese-Amazing/dp/0399144463/ref=sr_1_1?s=gateway&amp;ie=UTF8&amp;qid=1285780495&amp;sr=8-1" target="_blank">Amazon</a> and  Rs. 109 in India at <a href="http://www.landmarkonthenet.com/books/who-moved-my-cheese--an-amazing-way-to-deal-with-change-in-your-work-and-in-your-life-spencer-johnson/9780091816971" target="_blank">Landmark</a> outlets.</p>
<p><strong>Spellbinder</strong><br />
Editorial Team<br />
<strong>GSG</strong></p>
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		<title>facebook and the ‘likes’!</title>
		<link>http://www.getsetgrow.org/2010/09/facebook-and-the-likes/</link>
		<comments>http://www.getsetgrow.org/2010/09/facebook-and-the-likes/#comments</comments>
		<pubDate>Thu, 16 Sep 2010 15:43:39 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Personality Development]]></category>
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		<description><![CDATA[Someone once cynically said, "Dear Facebook, I've added all the people you suggested for a friend. Who are they, by the way?" Insane world. Human networks, mechanized. What else remains? ]]></description>
			<content:encoded><![CDATA[<div style="text-align: justify;"><span style="font-family: verdana;">The world we live in today is fast becoming a smaller place to live in. Literally, and even otherwise. I would personally say <em>Facebook </em>and its &#8216;</span><em><span style="font-family: verdana;">likes</span></em><span style="font-family: verdana;">&#8216; have performed their part of damage pretty well. The figures of social networking addicts is ever increasing exponentially, and in blinding pace too. Everyone seems to know everyone else around  them and they all seem to be in the friends list of each others. So much of productivity-killing, human-networking activity taking the norm is in a way good. It is what manages to keep us well distracted from becoming boring-to-be-with workaholics, does it not? Whatever the reason for drooping over Facebook be, it ever-unfailingly sells well. </span></div>
<div style="text-align: justify;"><span style="font-family: verdana;"><br />
</span></div>
<div style="text-align: center;"><img class="aligncenter size-medium wp-image-1329" title="SocialNetworking_gsg" src="http://www.getsetgrow.org/wp-content/uploads/2010/09/SocialNetworking_gsg-300x251.jpg" alt="" width="300" height="251" /></div>
<div style="text-align: justify;"><span style="font-family: verdana;">Someone once cynically said, &#8220;Dear Facebook, I&#8217;ve added all the people you suggested for a friend. Who are they, by the way?&#8221;. Insane world. Human networks, mechanized. What else remains? I am in no way against the mighty social network, if that is what runs in your mind right now. Nor am I blabbering hopelessly because I am single. As a matter of fact, I am more into it than I know I am. What the pathetic part I am talking about is that we readily post birthday wishes on <em>&#8220;The Wall&#8221;</em>, but fail to wish the person, in person, even if he is sitting right next to you at office, staring at you with all his might, wondering, &#8220;Why so?&#8221;.</span></div>
<div style="text-align: justify;"><span style="font-family: verdana;"><br />
</span></div>
<div style="text-align: justify;">
<div><em><span style="text-decoration: underline;"><strong>Dunbar&#8217;s number:</strong></span></em></div>
<div><em><span style="text-decoration: underline;"><strong><br />
</strong></span></em></div>
<div><span style="font-family: verdana;">For those of you who are not so familiar with this terminology, it </span><span style="font-family: verdana;">is a theoretical cognitive limit to the number of people whom one can maintain stable </span><span style="font-family: verdana;">social relationships</span><span style="font-family: verdana;"> with. These are relationships in which an individual knows who each person is, and how each person relates to every other person. The commonly cited approximation according to Wikipedia is 150, but no precise value has ever been quoted. It is because socializing knows no bounds; making new friends is never too much. If this has got anything at all to do with soft-skills, it is the human networking part of it; carrying out yourself in the presence of others; delivering the goods and selling yourself the way you deserve. </span></div>
<div><span style="font-family: verdana;"><br />
</span></div>
<div><span style="font-family: verdana;">Talking about Dunbar&#8217;s Number paves way to another concept truly worth knowing: &#8220;<a href="http://en.wikipedia.org/wiki/Six_degrees_of_separation" target="_blank"><strong>Six degrees of separation</strong></a>&#8220;. No friend of a friend can be more than six steps away. It is best illustrated by the image below. </span></div>
<div><img class="aligncenter size-medium wp-image-1320" title="six degrees of separation" src="http://www.getsetgrow.org/wp-content/uploads/2010/09/six_degrees_of_separation-300x244.png" alt="" width="300" height="244" /></div>
<div><span style="font-family: verdana;">It</span><span style="font-family: verdana;"> signifies the idea that everyone is at most six steps away from any other person on Earth, so that a chain of, &#8220;a friend of a friend&#8221; statements can be made to connect any two people, in six steps or fewer. </span></div>
<div><span style="font-family: verdana; font-size: small;"><br />
</span></div>
<div><span style="font-family: verdana;">It is a commonly misunderstood nowadays that the number of friends on your contacts list, who were added for the moment, matters most. It is what most of us, even if not all of us, do; add people as friends who we&#8217;ve never known, for the sake of a long list. It is not at all wrong in getting to know newer people each day, but it is really high time we built strong links and connections even if a few, rather than  relying on a <em>ton</em> of droopy ones. Get real, people. Fake relationships never make it. Make friends, for long years of togetherness. Lots. Genuine ones. Beyond <strong><a href="http://www.facebook.com/pages/GetSetGroworg/145965972084147" target="_blank">Facebook</a></strong>, beyond <strong><a href="http://twitter.com/getsetgrow" target="_blank">Twitter</a></strong>, whatever.</span></div>
<div><a href="http://www.youtube.com/watch?v=TP1QFcvIg9c"></a></div>
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<div><span style="font-family: verdana;"><strong>Spellbinder</strong><br />
Editorial Team<br />
<strong>GSG </strong></span></div>
<div><span style="font-family: verdana;"><br />
</span></div>
</div>
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		<title>Team Skills</title>
		<link>http://www.getsetgrow.org/2010/09/team-skills/</link>
		<comments>http://www.getsetgrow.org/2010/09/team-skills/#comments</comments>
		<pubDate>Sat, 04 Sep 2010 07:30:03 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Personality Development]]></category>
		<category><![CDATA[business management]]></category>
		<category><![CDATA[career guidance]]></category>
		<category><![CDATA[soft skills]]></category>

		<guid isPermaLink="false">http://www.getsetgrow.org/?p=1292</guid>
		<description><![CDATA[Team Skills, which is one of the very essential soft skills. This article will be helpful to students as well as working professionals in understanding the motive of playing as a team.]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;"><img class="aligncenter size-full wp-image-1293" title="team-work_gsg" src="http://www.getsetgrow.org/wp-content/uploads/2010/09/team-work_gsg.jpg" alt="" width="380" height="285" /></p>
<p style="text-align: justify;">If you ask for a definition of a Team, I would say, &#8220;Together, Everyone can Achieve More&#8221;. This is absolutely proven. Team work definitely pays, and pays more. Here, we present <strong>Team Skills</strong>, which is one of the very essential soft skills. It is best cultivated right from school days, where you will form a team for the first time, be it competition or companionship. Workplaces are where <strong>Team Skills</strong> play a major role.  You become a member of a team, need to co-ordinate with them and stand by them in every success and failure. This article will be helpful to students as well as working professionals in understanding the motive of playing as a team.</p>
<p style="text-align: justify;"><strong>How to form a Team?</strong></p>
<p style="text-align: justify;">Well, team building really depends on what you want to achieve; a target you are concentrating on. Let us consider an example. You are a marketer and are working towards an important marketing strategy, say a video campaign. You would need a good designer and developer in your team. So, choose a good designer who can transform your thoughts easily and effectively into a layout. Developer should be able to provide a good theme, edit the design and also put your words to good use. That’s how team formation should go about.</p>
<p style="text-align: justify;"><strong>Transformation as a Team.</strong></p>
<p style="text-align: justify;">Now you have formed a team. Let’s see how you can work together and get more as a team.</p>
<p style="text-align: justify;">1.       Make a plan</p>
<p style="text-align: justify;">2.       Assign Roles to team members</p>
<p style="text-align: justify;">3.       Find and get the required resources.</p>
<p style="text-align: justify;">4.       Fix the target date and schedule it</p>
<p style="text-align: justify;">5.       Implement</p>
<p style="text-align: justify;"><strong>Make a Plan.</strong> Get together with your team members and set a plan or path which will help you find where you can start. Find the responsibilities in every phase of the project. Ask questions to clarify things. There is nothing wrong in asking lot of questions in a meeting. Even <a href="http://en.wikipedia.org/wiki/Albert_Einstein" target="_blank">Einstein</a> asked lot of questions. When more questions are asked, more ideas will come up. Once you&#8217;ve made a plan, <strong>assign roles to team members </strong>and let them know their responsibilities for the project. Make it clear, so that your team members get the gist of things.</p>
<p style="text-align: justify;">Now it’s time for each member in the team to<strong> find and acquire the required resources </strong>for their roles. As <a href="http://en.wikipedia.org/wiki/Will_Smith" target="_blank">Will Smith</a> once said, every problem you face would surely have been faced by someone else and the solution would have been written down somewhere. Search online, refer books and people who have done similar projects before in order to get more ideas. <strong>Fix the delivery date and schedule </strong>to release your project. Schedule it based on the requirements, team capability and resources so that you don&#8217;t have to postpone it as you near the deadline. This schedule should be feasible for everyone in the team. Now <strong>Implement</strong> your plan according to the schedule. Have a team gathering at regular intervals and whenever necessary, so that you can bookmark your progress and follow the schedule to implement the project efficiently.</p>
<p style="text-align: justify;">Hope this article has thrown some light for Team Skills in you. Feel free to drop your comments and suggestions.</p>
<p style="text-align: justify;">&#8211;<br />
<strong>Balaji,<br />
<span style="font-weight: normal;">Editorial Team,<br />
</span>GSG </strong></p>
<p style="text-align: justify;">
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		<title>Telephone Etiquette</title>
		<link>http://www.getsetgrow.org/2010/08/telephone-etiquette/</link>
		<comments>http://www.getsetgrow.org/2010/08/telephone-etiquette/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 16:57:58 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Personality Development]]></category>
		<category><![CDATA[business management]]></category>
		<category><![CDATA[career guidance]]></category>
		<category><![CDATA[soft skills]]></category>

		<guid isPermaLink="false">http://www.getsetgrow.org/?p=1247</guid>
		<description><![CDATA[If you often get tongue-tied on a telephone, here is effective telephone etiquette, made easy.]]></description>
			<content:encoded><![CDATA[<div><span style="text-decoration: underline;"><br />
</span></div>
<div style="text-align: justify;">As  they name every era after something interesting, this present one can  be bookmarked with Apple&#8217;s iPhone. Not because I am a fan of the  wonder-device, but still, iPhone era! That&#8217;s how inevitable telephone  has become to us, today. With it&#8217;s ever scaling usage, it also becomes  essential to be well versed in techniques of persuasion over the  telephone. Etiquette: What makes it difficult, or rather unique, is the  absence of physical presence. You don&#8217;t see each other during the course  of communication. This rules out gestures, making verbal communication  the only means of getting the message across.</div>
<div style="text-align: justify;"><a href="http://www.getsetgrow.org/wp-content/uploads/2010/08/telephone.jpg"><img class="aligncenter size-full wp-image-1280" title="telephone" src="http://www.getsetgrow.org/wp-content/uploads/2010/08/telephone.jpg" alt="" width="300" height="300" /></a></div>
<div style="text-align: justify;">Broadly  classifying, telephone communications can either be personal or  business oriented. We cannot say much about personal telephone  communications because whatever you say is right, as long as it is  alright with the receiver. It all depends on how comfortable you are  with each other. Unlike business communication, of course. There are a  set of guidelines to steer business communication towards success. They  are not rules, so don&#8217;t be tempted to break them. The price to pay is  way too high. If understood correctly, you can play around with these  toys and still be impressive.</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">As we have  already stated, it is verbal communication that takes the norm here.  What are the most essential factors that you should focus on?</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">* Tone</div>
<div style="text-align: justify;">* Fluency</div>
<div style="text-align: justify;">* Pronunciation</div>
<div style="text-align: justify;">* As usual, soft skills</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">I will take them in order and elaborate.</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;"><strong>Tone</strong></div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">The  speaker at the other end does not see you. He hears you. He images you  in his mind from what you say and how you say. To be specific, it is how  you say things that matters the most. Did you know that if you smile  before picking up the phone, it reflects in your tone? You will sound  friendly and not a grouch, which will make the other person feel  comfortable. If that is established, if that trust and kind of intimacy  is attained, that would be the ultimate goal.</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">Mirroring  the person at the other end works well too. Not that you should mimic  him, no. It is that you should copy his tone, rate of speech and  loudness. He speaks so because he is accustomed to it. He might like you  to speak like that too. So, unless he is in a wild rage and is yelling  at you, you can safely copy him.</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;"><strong>Fluency</strong></div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">The  only way one knows you are not lying is from your spontaneity. If you  stammer a lot or be hesitant, you will not get the response you expect,  even if you were speaking facts. Speak  clearly and slowly. Do not slur or mumble your words. Speak with  confidence so the person on the other end has the feeling that you know  what you are doing. Keeping your responses prompt would do  the job half the time. But what if you are not so fluent in the  language as those call center executives, who manage to speak all  accents under the sun, are? Trust me, as I always say! They are NOT the  best conversationalists around, and you are not second to anyone.</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">If  your choice of words is not so up to the standard or if you can&#8217;t seem  to string words together, never mind as long as you keep improving. It  is not about hitting hard. It is more about how hard you can get hit,  and still keep moving forward. So a few initial humiliations will always be  good for you in the long run.</div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;"><strong>Pronunciation</strong></div>
<p style="text-align: justify;"><!-- br--></p>
<div style="text-align: justify;">One  most important thing that can annoy the listener is to imitate someone  else; trying to be the person you are not or possibly can never be. For a  fact, you don&#8217;t really have to, even if you can. Some people have a  natural flair and however they speak, it sounds musical. Others are so  not yet ready for that.  A  better, worthwhile thing to do would be to try maintaining a neutral  accent; working on dialects and mother-tongue influence should help.</div>
<p style="text-align: justify;">
<p style="text-align: justify;"><strong>Soft Skills</strong><br />
<!-- br--></p>
<div style="text-align: justify;">
<p>1. Answer incoming calls in a timely manner, preferably within three rings. Let it ring all day, and you lose business.</p>
<p>2. NEVER EVER speak with bubble-gum or any eatable in your mouth.</p>
<p>3. Never be rude to a caller, regardless of how he speaks. Learn not to let your hard day influence your tone.</p>
<p>4. It is not wrong to have dialed a wrong number, but once you realize it, don&#8217;t hang up rudely. Apologize.</p>
<p>5. In case you have to leave a message, always  state your name, company, phone number and reason for calling. If you  take a message for someone else, make sure you deliver it in time.</p>
<p>6. Don&#8217;t place the caller on hold if you really don&#8217;t have to. If you  do, come back to them every minute or two to keep them informed. You  don&#8217;t want them to think you have forgotten them, do you?</p>
<p>7. Listen and respond. Listen not only to what the speaker is saying but  also to their unspoken thoughts. Analyze on what the person does not  say that is important to the conversation. Keep giving out verbal nods  in acknowledgement.</p>
<p>8. Do not interrupt someone as they are talking to you. If you do by mistake, apologize and let them continue.</p>
<p>9. Never make assumptions or jump to conclusions. Ask if you are not clear with what was said.</p>
<p>10. Always have a pen and paper handy.</p>
<p>11. Before making or attending a call, prepare yourself. A deep breath should calm you.</p>
<p style="text-align: justify;">12. Let the positive note linger around you always. Talk about what can be done instead of drooping over what cannot be done.</p>
<p style="text-align: justify;">
<p><strong>Spellbinder</strong><br />
Editorial Team<br />
GSG</p>
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